Write to the leon.jetzt editorial team
Questions about the content on this site – how we assess platforms, which sources inform our pages, corrections or clarifications – are welcome at [email protected]. We aim to respond within 48 hours during working days. This portal exists to provide independent information about Leon and other operators; we're a small editorial team rather than a corporate help desk, so responses are written individually rather than pulled from template replies.
Questions about your Leon account
We run an information site; we don't operate Leon and we have no access to player accounts, registration systems, deposit queues or bonus balances. That means we can't help with technical issues, withdrawal delays, bonus claims, verification queries or anything else tied to your account with the operator itself.
For those questions – password resets, pending withdrawals, document uploads, game errors, deposit confirmation – you'll need to reach Leon's own support channels directly. The operator offers 24/7 live chat through its platform and an email address for non-urgent requests. Both are listed in the help or contact section once you're logged in.
Why this distinction matters
Leon operates under a licence issued by the Gaming Control Board of Anjouan, Union of Comoros. Its parent company, Jade Reef Ventures Corp., handles all player transactions, KYC checks and account management. We publish articles about how that system works – withdrawal tiers, verification triggers, the documents they ask for – but we're not part of it. Sending account-specific questions to this address will only delay the answer you need, because we'll have to redirect you to the operator anyway.
Help with problem gambling
If gambling has stopped being enjoyable and you're looking for support, the UK has several free, confidential services. GamCare runs the National Gambling Helpline on 0808 8020 133 (24/7, no charge from landlines or mobiles); trained advisers can talk through what you're experiencing and suggest next steps. BeGambleAware (begambleaware.org) offers online chat, forums and a treatment finder. For a longer break, GamStop (gamstop.co.uk) is a free national self-exclusion scheme covering all UK-licensed sites for six months, one year or five years.
Access to this content is restricted to those aged 18 and over (18+). If you're concerned about someone else's gambling, GamCare's helpline is open to family members and friends as well.
This page is for information and marketing purposes only. We are not a casino operator, a bookmaker or an organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). We encourage you to gamble responsibly – for free, confidential support visit BeGambleAware.org.